Answers and advises
Finds confirmed information in your knowledge base and explains it in clear language.
AI sales and support manageravailable 24/7
Connect an AI agent for customer conversations on your website and in Telegram. It answers from your knowledge base, helps customers choose the right product or service, keeps the conversation context and hands complex requests to a specialist.
Answers from your knowledge baseHelps customers choose a product or serviceRemembers customer historyHands complex questions to a specialist
What the agent can do
Kanyman helps customers from the first question to a decision.
Helps customers choose
Clarifies the need, explains the differences between products or services and suggests a suitable option.
Keeps the conversation going
Uses previous messages, asks follow-up questions and does not make the customer start over.
Brings in a specialist
Hands a complex request to a person together with the details already collected and the conversation history.
Who it is for
When customers need a quick answer and help choosing.
Kanyman handles common questions, helps customers understand your offer and brings in a person when a human decision is needed.
Scenario 01
SaaS and online services
Explain product capabilities, help customers choose a plan and hand technical questions over with the context already collected.
Scenario 02
Online stores
Answer questions before a purchase, help compare options and keep the context after an order is placed.
Scenario 03
Small teams
Handle repetitive requests, advise customers and free employees for situations that need a human decision.
Support channels
Connect the agent where customers contact you.
Start with one channel and add the others when you need them.
Channel 01
Website chat
Add the widget to your website so customers can ask questions on the page and return to their conversation history.
Channel 02
Telegram Business
Connect a work Telegram account and handle these conversations in the same workspace as website requests.
Channel 03
Support tickets
Create tracked requests for questions that need a status, a due date and an owner.
How Kanyman works
How Kanyman guides the conversation.
The agent identifies what the customer needs and uses company materials and the conversation context. It can answer a question, help with a choice or hand the dialogue to a specialist.
C
Customer
New message
Which plan would suit a small team?
What the agent uses
Knowledge base
Articles, documents and approved answers from your company.
Agent instructions
Role, communication style, limits and answer rules.
Current conversation
The customer question and details already collected in the dialogue.
Kanyman's answer
Based on your materials
Tell me how many employees will handle requests and which channels you want to connect. With that information, I can help you compare the suitable options.
Start with one agent