Public offer for the provision of services
Effective date: 23 August 2026. Version 1.2
This document is an official offer by GR ATTRACTOR Limited Liability Company (the “Provider”) to any individual or legal entity (the “Customer”) to enter into an agreement for access to the Kanyman platform (the “Platform” or the “Service”) on the terms below.
1. General provisions
1.1. This offer is public under Article 435 and paragraph 2 of Article 437 of the Civil Code of the Russian Federation.
1.2. The Customer accepts the offer by registering on the Platform, paying for the services or actually using the Service.
1.3. Acceptance means the Customer’s full and unconditional agreement with all of these terms under paragraph 1 of Article 438 of the Civil Code of the Russian Federation.
1.4. The agreement is concluded upon acceptance and remains in force until both parties have fully performed their obligations.
2. Provider details
- Service: Kanyman
- Provider: GR ATTRACTOR Limited Liability Company
- Tax ID: 313127023
- Email: Gr22attract@gmail.com
- Website: kanyman.com
3. Subject of the agreement
3.1. The Provider gives the Customer access to Kanyman, a cloud SaaS platform for automating first-line customer support with artificial intelligence.
3.2. Features may include AI-agent configuration, a knowledge base, website chat and Telegram connections, conversation history, tickets and handoff to a human specialist.
3.3. The Provider grants the Customer a non-exclusive, non-transferable licence to use the Platform under these terms in accordance with Article 1286.1 of the Civil Code of the Russian Federation.
4. Plans and payment
4.1. Prices are determined by the current plans published on the Platform.
4.2. Payment is made in Russian roubles by bank card through a payment provider or by bank transfer to the Provider’s account for organisations.
4.3. A subscription is monthly and its period starts when payment is made.
4.4. Unless the Customer disables automatic renewal, the subscription renews automatically. The Provider gives at least three calendar days’ notice before a charge, as required by paragraph 2.1 of Article 16.1 of the Russian Consumer Protection Law.
4.5. The Customer may disable automatic renewal at any time in the Platform settings.
4.6. The Provider may change prices with at least 14 calendar days’ notice. New prices apply from the next subscription period.
5. Rights and obligations
5.1. The Provider must
- provide access 24/7 except during scheduled maintenance
- give at least 24 hours’ notice of scheduled maintenance
- protect Customer data
- provide technical support by email and in the built-in chat
5.2. The Provider may
- suspend access if the Customer breaches these terms
- change Platform functionality without reducing service quality
- refuse service when prohibited use is detected
5.3. The Customer must
- provide accurate registration data
- keep account credentials confidential
- not use the Platform to create content that violates Russian law
- pay for services on time
5.4. The Customer may
- use features included in the selected plan
- contact technical support
- export Customer data at any time
- withdraw from the services under Article 32 of the Russian Consumer Protection Law
6. Intellectual property
6.1. Exclusive rights in the Platform, its design, code, algorithms and trade mark belong to the Provider.
6.2. Content created by the Customer using the Platform belongs to the Customer.
6.3. The Customer may not decompile, modify or copy the Platform, or give third parties access beyond the paid plan.
7. Limitation of liability
7.1. The Provider is not liable for losses caused by third parties, force majeure or the Customer’s unlawful actions.
7.2. Total liability is limited to the amount paid for the most recent paid month.
7.3. The Platform is provided “as is”.
7.4. AI-generated content may contain inaccuracies. The Customer is responsible for checking and publishing it.
8. Acceptable use
8.1. The Platform must not be used for:
- extremist or terrorist content
- knowingly false information
- infringement of third-party copyright or related rights
- malware distribution
- automated mass data collection or scraping
- any other activity that violates Russian law
8.2. Consequences
The Provider may block an account without prior notice or refund if these rules are breached.
9. Termination
9.1. The Customer may stop using the services at any time; access remains available until the end of the paid period.
9.2. Refunds are governed by the Refund Policy.
9.3. After termination, data is stored for 30 calendar days and then permanently deleted.
9.4. The Provider may terminate the agreement for a breach of section 8 after notifying the Customer by email.
10. Disputes
10.1. A written claim procedure is mandatory; a claim is reviewed within 15 business days.
10.2. B2B disputes are heard at the Provider’s location. Consumer disputes may be heard at the consumer’s location under Article 17 of the Russian Consumer Protection Law.
10.3. The laws of the Russian Federation apply.
11. Changes to the offer
11.1. The Provider may change these terms by publishing a new version on the Platform.
11.2. Changes are announced at least 14 calendar days in advance.
11.3. Continued use of the Platform means acceptance of the new version.
12. Final provisions
12.1. The agreement is governed by the laws of the Russian Federation.
12.2. If one provision is invalid, the rest of the agreement remains valid.
12.3. Matters not covered by the agreement are governed by applicable Russian law.
13. Provider information
- GR ATTRACTOR Limited Liability Company
- Tax ID: 313127023
- Address: 254, 1st Lane, Usta Shirin Street, Miskin MFY, Almazar District, Tashkent, Republic of Uzbekistan
- Email: Gr22attract@gmail.com