Guidance from your materials
The agent uses the connected knowledge base and project instructions to answer questions and help customers choose. If there is no confirmed answer, the request can be handed to a specialist.
About the service
Kanyman answers questions from company materials, helps customers choose a product or service, keeps the conversation context and brings in a specialist when needed.
Create an agentHow it works
The agent uses the connected knowledge base and project instructions to answer questions and help customers choose. If there is no confirmed answer, the request can be handed to a specialist.
Messages, request details and specialist actions stay in one dialogue, so the customer does not have to start again.
Your team defines the role, connects knowledge, tests answers and sets the situations where a person is required.
Responsibility
The company provides the service and operates Kanyman's public pages. Company details, contact methods and official legal documents are published openly.